Quick answer: Only send a counteroffer letter if your employer explicitly requests it. In most situations, negotiating by phone or in person is more effective and allows you to respond to reactions in real time.

When you receive a job offer, or a counteroffer from your current employer, understanding how to respond strategically can maximize your salary and benefits.
When to Send a Counteroffer Letter
- If your employer requests a written response
- To justify a higher salary or better benefits
- When internal documentation is needed for HR
Step-by-Step Counteroffer Strategy
- Review the original offer and determine priorities
- Document achievements and value for justification
- Decide negotiation channel: phone, in-person, or email if required
- Present your counteroffer professionally
- Follow up in writing if requested
Sample Counteroffer Email
Subject: Response to Job Offer – Request for Review Dear [Hiring Manager's Name], Thank you for offering me the position of [Job Title]. I am excited about the opportunity. Based on my experience and market benchmarks, I would like to discuss the base salary and benefits package. I am requesting [desired salary or benefit adjustment]. I would be happy to discuss this over a call at your convenience. Thank you for considering my request. Best regards, [Your Name]
Email vs Phone Negotiation
- Phone or in-person: preferred for negotiation and assessing reactions
- Email: for documentation or when explicitly requested
- Always follow up with a written summary after verbal discussions
Counteroffer from Current Employer
- Evaluate carefully; consider long-term career goals
- Negotiate by phone or in person
- Avoid indecision between multiple offers
- Use email only if documentation is requested
Counteroffer FAQs
Should I send a counteroffer letter?
Send it only if requested. Phone or in-person negotiation is usually more effective.
Is it better to negotiate via phone or email?
Phone or in-person negotiation allows real-time discussion; email is mainly for documentation.
How do I respond to a counteroffer from my current employer?
Negotiate carefully in person or by phone and consider long-term career goals.
For professional assistance, see our Salary Negotiation Coaching Services.
Last updated: 25 March 2026
KMD Solutions – Sydney, NSW, Australia